t8999 Privacy Policy — Your Information Is Our Responsibility
This policy describes in detail how your personal information is collected, stored, and used on the t8999 platform. We ensure the protection of your information through SSL encryption and strict security measures.
Introduction and Scope
t8999 ("we", "our", "platform") is a trusted online gaming and betting service provider in Bangladesh. We place the highest priority on the privacy of our users and are fully committed to keeping their personal information secure.
This privacy policy applies to the t8999.cam website, mobile applications, and all associated digital services. By using our platform, you accept the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our services.
Our privacy policy may be updated from time to time. For any significant changes, we will notify you via your registered email or through a notice on the platform. The latest version of this policy will always be available at t8999.cam/privacy-policy.
Important: This policy is drawn up in accordance with the applicable laws and regulations of Bangladesh. t8999 will never sell your personal information or transfer it to third parties for any commercial purpose without your consent.
What Information We Collect
t8999 collects various types of information to provide its services. This information comes from two main sources: (1) what you provide directly, and (2) information collected automatically through your use of the platform.
1.1 Personal Information Provided Directly
Information you provide during account registration and management:
- Full name (as per national ID card or passport)
- Date of birth (for age verification)
- Valid email address
- Mobile phone number
- Address in Bangladesh
- Payment account details (bKash, Nagad, Rocket, or Upay number)
- Identity verification documents (copy of national ID card, passport, or driving licence)
1.2 Automatically Collected Information
When you use our platform, the following information is collected automatically:
- IP address and unique device identifier
- Browser type, language, and version
- Operating system and device information
- Time, date, and session duration of platform access
- Pages visited, links clicked, and navigation patterns
- Gaming activity and transaction history
- Login and logout times
1.3 Payment-Related Information
We collect information about deposit and withdrawal transactions. However, detailed payment card information (such as the full card number or CVV) is never stored directly on our servers — these are always processed in the secure environment of the payment service provider.
Purpose of Data Use
t8999 uses collected information only for the following legitimate purposes. We will never use your personal information beyond these purposes.
Account Management
Personal information is used to create, verify, and manage your account and to confirm your identity.
Financial Transactions
Payment information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
Fraud Prevention
Information is used to detect suspicious activity, prevent money laundering, and ensure the security of the platform.
Customer Support
Information is used to provide 24/7 live chat support in Bengali and to properly resolve your complaints and queries.
Service Improvement
Information is used for analytical purposes to improve the platform's functionality, user experience, and gaming environment.
Communication and Notifications
Email addresses are used to send important account-related notifications, bonus offers, and promotional information.
Data Storage and Security
t8999 has adopted industry-leading technical and organisational measures to ensure the security of your information. Our security framework includes the following technologies:
- SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by 256-bit SSL encryption.
- Database Encryption: Sensitive personal information stored on our servers is kept in an encrypted state.
- Two-Factor Authentication: An additional layer of security is applied when accessing your account.
- Firewall and Intrusion Detection: Our servers are under continuous monitoring and any unauthorised access attempt is automatically blocked.
- Regular Security Audits: Our systems are regularly tested by third-party security experts.
Data Retention Period
Your personal information is retained according to the following policy:
- Information for active accounts is retained for the entire duration the account is active.
- Financial transaction records are retained for a minimum of five (5) years as required by applicable law.
- After an account is closed, information necessary to fulfil related legal obligations is retained for the specified period.
- After the above periods have elapsed, all information is securely and permanently deleted.
In the Event of a Security Incident: If your information is compromised for any reason, t8999 will immediately notify you by email and provide guidance on the protective steps to take.
Sharing Information with Third Parties
t8999 never sells your personal information to third parties for commercial purposes. Information is shared only in the following limited circumstances:
Service Provider Partners
We work with certain trusted third-party service providers to operate our platform. These include payment processors (bKash, Nagad, Rocket, Upay), game software suppliers, and technical support providers. Only the information necessary to deliver the service is shared with these partners, and they are also bound by strict privacy policies.
Legal Obligations
Information may be provided to the relevant authorities if required to comply with applicable laws in Bangladesh and judicial orders. In such cases, we will provide only the minimum information required by law.
Fraud and Crime Prevention
Information may be provided at the request of the Bangladesh Financial Intelligence Unit (BFIU) or other relevant agencies for the investigation of money laundering, fraud, or other illegal activity.
Business Restructuring
In the event of a business merger, acquisition, or similar circumstance, your information may be transferred to the new entity. In such cases, we will notify you in advance and the new entity will be bound by this same privacy policy.
Cookies and Tracking Technologies
The t8999 platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help make our platform more functional.
Types of Cookies
- Essential Cookies: These are essential for the core functionality of the platform — such as maintaining login sessions, managing the shopping cart, and security features. These cannot be disabled.
- Functionality Cookies: These cookies are used to remember your preferences, language, and account settings.
- Analytics Cookies: These cookies collect information to understand usage patterns on the platform and improve our services.
- Security Cookies: These cookies are used to prevent fraud and unauthorised access.
Cookie Controls
You can change your browser settings to control cookies other than essential ones. However, disabling certain cookies may cause some features of the platform to not work correctly.
Your Rights
t8999 respects your rights regarding privacy. Your main rights are described in detail below:
Right to Access
You can ask t8999 at any time what information is stored about you. To make this request, contact our support team directly.
Right to Rectification
If any information stored in your profile is incorrect or incomplete, you can request that it be corrected. You can change some information directly in your account settings yourself.
Right to Erasure
In certain circumstances you can request that your personal information be deleted. However, due to legal obligations, some information must be retained for a specified period.
Right to Object to Processing
You can object to the processing of your information for marketing communications or in other cases. You can unsubscribe from marketing emails at any time.
Right to Data Portability
You can request your personal information in a structured, machine-readable format.
Please Note: To exercise the above rights, you will first need to verify your identity. After receiving a request, we will respond within 30 business days.
Protection of Minors
t8999 is a legitimate online gaming platform for adults aged 21 and over only. We never knowingly collect information from anyone under the age of 21.
We take steps to verify the age of every user at the time of registration. If it ever becomes known that a user is under the age of 21, their account will be closed immediately and all information relating to them will be deleted.
If a parent or legal guardian believes that their minor child has registered on our platform, please contact us immediately.
Policy Changes and Updates
t8999 reserves the right to update this privacy policy as needed. The policy may change in the following circumstances:
- Changes to applicable laws or regulations
- Introduction of new payment methods or technologies
- Changes to the scope or nature of our services
- Updates to cybersecurity best practices
For any significant changes, we will send a notification to your registered email and display a notice on the main page of the platform. Continued use of the platform after a change means you are considered to have agreed to the updated policy.
The date of the most recent update will always be clearly stated at the top of this page. Previous versions of the policy are also available on request.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our privacy team is ready to assist you with any request to the best of their ability.
Privacy Support
Protecting your information is our priority. For any privacy-related questions, contact us via 24/7 live chat or email.
For more information, visit our About Us, Terms & Conditions, and Responsible Gaming pages.