For players aged 21 and above only

Responsible Gaming at t8999 —
Fun first, not addiction

t8999 believes gaming should be a source of entertainment, not a burden. Use our tools and guidelines for a safe and balanced experience.

Our commitment to your safety

t8999 is more than a gaming platform — we are committed to the well-being of every player in Bangladesh. Responsible gaming means keeping yourself and your family safe, staying within your budget, and treating gaming as an enjoyable part of life — not an obligation.

We provide deposit limit settings, time-out breaks, and self-exclusion on every account. If you ever feel concerned, our 24/7 Bengali support team is always here for you.

Remember: Gaming is for fun, not a guaranteed way to earn money. Never bet beyond your budget, and do not chase losses by placing more bets to try to recover money you have lost.

For players aged 21 and above only

Quick stats

24/7 Live chat support in Bengali — available at all times
৳100 Minimum deposit — easy to manage your budget
৳800 Minimum withdrawal — transparent and reliable

Our protection tools

t8999 gives you full control over your gaming experience. Use the tools below at any time.

Deposit limit setting

Set the maximum amount you can deposit per day, per week, or per month. Once a limit is in place, a 24-hour period is required before you can change it on your own.

Time-out break

Temporarily close your account for any period from 24 hours to 6 weeks. Your account is reactivated automatically once the break period ends.

Self-Exclusion

Close your account for 6 months to 5 years, or permanently. During this period, logging in is completely blocked, and lifting a self-exclusion is not straightforward — it is designed that way intentionally.

Session time limit

Set a maximum duration for each gaming session. When the set time is up, the system warns you and, if needed, logs you out automatically.

Account history review

View your complete deposit, withdrawal, and betting history at any time. Ensuring transparency is our priority — no transaction is hidden.

24/7 support centre

Contact our Bengali live chat support at any time for any concern. Support staff are specially trained on responsible gaming matters.


Warning signs of problematic gaming

If you notice any of the following signs in yourself or someone close to you, seek help right away:

Repeatedly placing bets to try to recover lost money (known as "chasing").

Cutting back on time with family, at work, or on studies because of gaming.

Spending beyond your budget and being unable to stop.

Feeling anxious, irritable, or restless when you are not gaming.

Hiding how much you game from family or friends.

Taking out loans or borrowing money from others to cover gaming losses.

Your mood and ability to function day-to-day being severely affected when you cannot play.

Steps to getting help

1

Give yourself a break

Activate a time-out or self-exclusion on your t8999 account. It takes effect immediately.

2

Talk to us

Chat with us via live chat or send an email to [email protected]. Everything you share is kept confidential.

3

Seek professional help

Get in touch with a psychiatrist or counsellor you trust. Addiction is a treatable condition.

4

Lean on your family

Tell a trusted family member or friend. Asking for help instead of fighting alone takes courage.

5

Plan your budget

Set a monthly entertainment budget and never deposit beyond that amount.

Healthy gaming means deciding in advance how much you are willing to lose in each session and stopping when you reach that limit.


A comparison of limits and tools

See at a glance which tools are available at t8999, how quickly they apply, and how long changes take.

Tool Description When it takes effect Can it be changed
Daily deposit limit Sets the maximum deposit amount per day Immediately 24 hours to increase; immediate to decrease
Weekly deposit limit Sets the maximum deposit amount over seven days Immediately 24 hours to increase; immediate to decrease
Monthly deposit limit Sets the maximum deposit amount in a calendar month Immediately 24 hours to increase; immediate to decrease
Session time limit Sets the maximum duration of each gaming session From the next login Can be changed at any time
Time-out break A temporary break from 24 hours to 6 weeks Immediately Automatic reactivation when the period ends
Self-exclusion 6 months to 5 years, or permanent Immediately Difficult to lift before the period ends

Detailed responsible gaming guidelines

How to plan your budget

Before you start gaming, decide how much you can afford to spend. Think of this money as an entertainment budget — just as you would for going to the cinema or eating out at a restaurant. The minimum deposit at t8999 is just ৳100, so playing on a small budget is possible. It is best not to expect to get back what you lose.

Avoid gaming under the influence of alcohol or stress

Decisions made while emotional, stressed, or under the influence are often poor ones. In those states, the tendency to spend more money increases automatically. t8999 recommends using the time-out feature instead of logging in when you are in that condition.

Protecting minors

Only players aged 21 or above may create an account and play at t8999. Age is verified during account registration. If there are underage members in your household, keep password protection enabled on your gaming app or browser. Never share your t8999 login details with anyone else.

Understanding the difference between gaming and gambling

Casino games, slots, and cricket betting are all forms of entertainment, but outcomes are always uncertain. There is no strategy or "system" that guarantees a win. Responsible players know this and enjoy gaming as entertainment — not as a way to earn money.

Healthy gaming habits

Take regular breaks, get enough sleep, and spend time with family and friends. Gaming should be a small part of life. After each session, ask yourself — did I enjoy that today? If the answer is no, it is better to take a break.

Confidentiality assured: When you contact us about responsible gaming, your privacy is fully protected. Our support team helps without judgement.


Questions and answers about responsible gaming

Answers to the most frequently asked questions are provided below.

Log in to your account, go to the "Responsible Gaming" or "Account Settings" section, and select the self-exclusion option. You can choose a period from 6 months to 5 years, or opt for a permanent exclusion. If you cannot find it, contact us via live chat or at [email protected] — we will assist you right away.

Yes. Before activating self-exclusion, you can submit a withdrawal request for any eligible balance in your account. The minimum withdrawal amount is ৳800 and the process is usually completed within 30 minutes to 3 hours. Contact our support team for further details.

Yes, a decision to reduce your deposit limit takes effect immediately. However, if you wish to increase your deposit limit, there is a 24-hour waiting period — this is intentional, to prevent decisions made in the heat of the moment.

Absolutely. As a family member or friend, you can reach us via live chat or at [email protected]. We will do our best to help and, where necessary, assist with taking action on the relevant account. All information is kept confidential.

No. Only players aged 21 or above may create an account and play at t8999. Age is verified during registration, and any account created using false information will be closed.

Yes, when a time-out period ends, the account is reactivated automatically. For self-exclusion, however, you will need to submit a separate request to reactivate the account once the period ends, and a confirmation process must be completed.

Play responsibly,
enjoy every moment

Whenever you need help, we are always here for you. Log in to t8999 and set your limits today.

For players aged 21 and above only • Play for fun — seek help if it becomes an addiction